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  • Terms & Conditions

    Free Fall Skydiving FAQs

    What is the minimum age?

    You must be at least 18 years of age with a current photo ID. DO NOT forget your I.D., because you must have it when you check in. There are no exceptions to this rule.Is there a weight limit?

    The weight limit is 250 lbs. If you are unsure, please give us a call and we can help you. There is a small fee for anything over 200 lbs. Roughly $1/lbs over 200 lbs. 

    Can our group fly up together?

    It depends on how many people are in your group and if media services are desired. We like to have as many people grouped together as possible, which will all be determined the day you come out and jump.

    What should I wear?

    Dress how you would go out chasing errands, comfortable for the day's temperature with no hooks. Keep in mind it will be about 30-40 degrees colder at jump altitude than on the ground, so bring extra layers if it is a cooler day. Sneakers are best, no opened toed shoes or sandals.

    Can I wear my glasses?

    If you have contacts, it is best to wear them instead of your glasses. If you only have glasses, and your vision is acceptable without them, we recommend you leave them behind for the jump. The goggles fit better, and you won't risk losing your glasses.

    Can we bring our own camera or GoPro?

    No. Your cell phone, camera and GoPro must stay on the ground. You must have 200 jumps before you can jump with cameras.

    Can I purchase video of my jump?

    Yes. Video packages are NOT included but can be purchased separately onsite. They generally range from $90-$190 depending on service.

    Can I share the cost of one video with my friend?

    No. The videographer can only capture one person per flight. If you desire to purchase this service, the price would be per person.

    How long does it take?

    2 - 4 hours. It may be less, but please allow plenty of time in your schedule to complete the entire process.

    How long does the skydive last?

    About 1 minute of freefall at 120 miles per hour or 200ft per second and 5 to 7 minutes under the parachute.

    When should I show up?

    Your reservation time is your arrival time. We will begin everything at that time. There is no need to show up early.

    What happens if there is bad weather?

    If the weather does not permit safe jumping, you will have the option to reschedule or cancel. We don’t know until the day of your jump if we will get weathered out, so if it looks questionable it’s a good idea to call us prior to driving out.

    Will the landing hurt?

    Modern parachutes are very controllable. Most landings are a soft slide in on the grass like going down a slide. 

    Can I get a refund?

    Due to the required reservations of our skydiving partners, unfortunately there are no refunds. We can reschedule you for another date if you cancel before 72 hours (3 days) before your reservation. Please use our chat for the fastest service: m.me/FreeFallSkydivingCo

    Complementary Vacation Stay FAQs

    How does it work?

    You may activate an incentive online by paying the resort taxes and fees per night. Once they activate within 7 days of receiving the digital incentive you will have 24 months to choose travel dates. The end-user will get email receipt and links to search for dates and be able to choose from participating hotels for desired dates based on availability. The process is all online. 

    Please click the link and redeem it (within 7 days so it does not expire). Once you get your email of confirmation you will then have up to 24 months to lock in your exact dates and travel. The hotel room is free but sorry we can’t avoid small government taxes and booking fees on the rooms. Say it's a $250 a night hotel room, that is included free. The taxes and booking fees will be approx $19 a night (but it does vary from location to location) and obviously the only other main costs you will have are your flights or car travel and food / drinks etc.

    One standard hotel room can take up to 2 adults and 2 kids. 

    Our Complementary Vacation stay incentives can be used by anyone from any country as long as the destination they are redeeming is at least 100 Miles or 160 kilometers away from the end users residence. In other words, the end-user must be traveling a minimum of 100 miles.

    Do I have to take a timeshare presentation in order to take advantage of your vacation incentives?

    No, you will never be required to attend any sales or timeshare presentation. These are real, top quality Resorts with no hidden fees or strings attached. You’ll be offered additional incentives and upgrades that you can choose to accept or decline. These additional incentives will save you from $500 to $1500 that will include a discovery tour of the property to introduce them to the benefits of resort membership or ownership. You will NEVER be required to upgrade.

    How often can I use the incentives?

    You can use unlimited Hotel Savings cards and Restaurant vouchers and can redeem 1 complementary vacation incentive every 12 months. Limitations are 1 Complementary Vacation stay per household per year.

    Do the incentives have an expiration date?

    Yes, our digital incentives created will be assigned an expiration date 7 days to activate. Please note that the expiration date shown on the digital incentives only pertains to the actual activation of the incentive.

    Do I have to set their reservations and travel by the expiration date printed on the incentive?

    No. The expiration date pertains to activation of the vacation incentive only. Once you activate by paying the taxes and fees of a vacation incentive you will then have at least 24 months to travel.  

    Can I book before the required 30-day advance notice on the travel certificates?

    Customers must book with a minimum of 30 days advance notice prior to preferred or selected check-in dates. The one exception is when and if available if the guest agrees to an upgrade that requires a resort preview we may be able to get them in with less than 30 days advance notice.

    What are the taxes and fees, and what are they based on for the travel incentives?

    The taxes and fees are based on a few factors, examples include but are not limited to local tourism and bed taxes, value-added tax, sales tax based on the full rack rate of the accommodations, maid service fees, zone surcharges, travel agency fees, federal, state, local, or municipal taxes, etc. most average only about $20 US per night.

    Resort fees cover items like wifi access, local calls, resort amenities, fitness centers, in-room safes, beach chairs, umbrellas, beach/pool towels, activities and more.

    Are there any other fees or expenses/costs?

    The recipient of one of these incentives will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $250 per night, in the US and up to $350 per night at many of the International destinations. However the recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable, and any other personal or miscellaneous expenses.

    Can my customers travel with their children?

    The short answer is YES. The incentives include from 2 to 4 people in the room and vary by destination. Most hotels accommodate up to 4 persons and upgrades for additional persons over 2 may be required based on the hotel of choice. If traveling with extra adults or children upgrades may be available to accommodate. The upgrades require the purchase of additional rooms or larger suites. All upgrade options will be online where the end user can select the option to upgrade or continue to search for other participating properties. ONLY one incentive will be honored per household or friends & relatives traveling together. Group travel or combining these incentives to travel with friends and family is not allowed.

    Can customers get together and book several rooms?

    No sorry, these vacation incentives cannot be used for groups of more than 1 room. The hotels that are offering this promotion will honor only one package per family, friends, acquaintances, or known groups traveling on the same, similar, and/or adjoining arrival and departure dates. There are additional costs associated with group travel. They also will not be available to use during conventions or other special events

    .Can I cancel the activation and get my money back?

    This incentive activation is FINAL & NON-REFUNDABLE. End users will have 24 months to travel and choose from all available destinations, dates and vacation options.

    Once dates are confirmed with the incentive no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. The inventory used for these rooms are not as flexible as booking at retail rack rates. Once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid.

    Are flights included in these incentives?

    No, the flights are not included. The recipient of this incentive is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This incentive cannot be combined with any other promotional vacation offer.

    Complementary Vacation Stay

    Terms and Conditions

    There are NO timeshare presentations required to use this vacation incentive or any other hoops you will need to jump to redeem. Simply activate online by prepaying the hotel taxes and fees associated with the destination. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.

    The expiration date on this incentive pertains only to the redemption or activation of this incentive and not actual travel. You must activate this incentive within 7days of receiving it. Travel can be completed within 24 months after activation. This incentive cannot be combined with any other hotel stay or promotional vacation offer. This incentive cannot be used in conjunction with another similar or same promotional offer.

    GROUP travel is NOT allowed only one incentive per household and resort/hotel is allowed. Reedeemvacations.com will only honor one incentive per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party among friends, family, acquaintances or known groups can use the complementary vacation incentive for the same or overlapping travel dates. Otherwise, there are additional costs associated with group travel.

    This incentive will be considered void if bartered or purchased by the recipient. The incentive is valid for a reservation request offering Resort/Hotel Accommodations in your choice of destinations provided byredeemvacations.com These rooms are for maximum of 2 adults and up to 2children up to the age of 12. based on room type and availability and at least one occupant must be 21 years of age or older. Your cost to activate and redeem this incentive and book the reservation includes our recovery fees, local government taxes, and tourism fees which vary by destination. The main reservation holder must also have a Major credit or a bank debit card with a Visa or Mastercard or American Express logo, plus a valid government-issued ID to check-in.

    The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to $350 US per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. (Resort fees are now commonplace in hotels around the world however not always applicable. For example in Orlando FL they run from $5.00 to $13.00 per night, In Las Vegas resort fees run from$16.00 to $38 per night Paid directly to the resort. If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates. Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities).

    All reservations require a minimum of 30 days advance notice to book. Reservations are based on availability and will not be available during major holidays or resort special events. Check-in is available 7 days a week. Weekends may have a small additional surcharge.

    This incentive activation is FINAL & NON-REFUNDABLE and NON-TRANSFERABLE, the end user will have 24 months to choose from available travel dates and participating resort/hotel options. Once travel dates are confirmed no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid).

    The user must reside at least 100 miles or 160 kilometers away from the destination resort of choice or choose a different resort offer from the available destination options.

    This incentive has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice.redeemvacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability. Do not rely upon representations other than what is printed on this incentive.

    If you have been awarded more than one vacation incentive you are only allowed to redeem 1 incentive every 12 months per household, The travel incentive destination can only be redeemed once per household lifetime.

    To redeem simply activate the incentive online and then search online atredeemvacations.com for the destination of choice and participating resort/hotels and travel dates.